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Frequently Asked Questions Purchase Shows ¦ Production Staff ¦ Press Room

Find answers to common questions asked by many listeners.
Submissions (responding to e-mail, show ideas, program suggestions, internships)
» How do I contact Speaking of Faith?
» Why haven't you responded to my e-mail?
» How do I submit a show idea, book, or potential guest to Speaking of Faith?
» Why hasn't my reflection been posted on the Web site?
» How do I apply for an internship?

Lists (transcripts, CDs, books, music)
» How can I buy a CD copy of a show?
» How can I get a transcript of a show?
» How can I find a book mentioned on the show?
» How can I find that great music in the show?

Web audio (RealAudio, troubleshooting, alternative formats)
» Why don't you offer programs in formats other than RealAudio?
» Can you help me with my RealAudio trouble?
» Is Real paying you to use their software? Do I have to pay for the RealOne player?


Submissions (responding to e-mail, show ideas, program suggestions, internships)
How do I contact Speaking of Faith?
To contact us, fill out the contact form, send us a message via your e-mail client at mail@speakingoffaith.org, or write or call us at:

Speaking of Faith
American Public Media
45 East Seventh Street
Saint Paul, MN USA 55101
800.228.7123

Why haven't you responded to my e-mail?
Each morning Krista reads each message and credits the strong response from our listeners for getting and keeping Speaking of Faith on the air. As the program has expanded and grown weekly, we can no longer personally respond to each message received. But each listener note is read, pondered, discussed — and above all, appreciated. We hope as we move forward to find new ways to react and engage with your comments. You can contact Krista and Speaking of Faith by submitting a message, and we'll do our best to help.

How do I submit a show idea, book, or potential guest to Speaking of Faith?
All submissions for ideas you might have about potential shows, books, or guests should be submitted through our contact form. All submissions are forwarded to the editorial staff. Due to the sheer volume of suggestions they receive, they cannot reply personally to each one. Your suggestion will be considered, and someone will be in touch if we're able to use the material.

Why hasn't my reflection been posted on the Web site?
We are often humbled reading your reflections and are touched by the quality and contemplative tone of them. Oftentimes, the primary reason for a reflection not being posted is because it was either submitted to our e-mail address or via the Speaking of Faith contact form — both are considered private correspondence and will not be publicly posted.

If the reflection was submitted via the proper form for a show, we often do not publicly post the reflections until the following week for reasons of time. And, many times, a similar thought is mentioned by multiple listeners so the editorial staff will post what they feel is the fairest representation of that sentiment. Nonetheless, we encourage our listeners to contribute to this dialogue and read what others have to say on the show's reflection page.

I'd like to be an intern on the program. How do I apply?
We offer a quarterly production internship position. The intern supports the SOF team with research, interview preparation, Web site elements, and some administrative tasks related to weekly production. If you're interested in being considered for an internship with Speaking of FAith, please send us an e-mail at mail@speakingoffaith.org. When hiring is in effect, the internship position is posted on the Minnesota Public Radio / American Public Media jobs page.

Lists (transcripts, CDs, books, music)
How can I buy a CD copy of a show?
You can now purchase audio CDs ($12.95 + s/h) online. Go to http://apm.transcripts.tv and select "Speaking of Faith" in the recent shows drop-down menu. Thank you for supporting SOF and public radio programming!

How can I get a transcript of a broadcast?
You can now purchase printable transcripts ($9.95/MS Word) online. Go to http://apm.transcripts.tv and select "Speaking of Faith" in the recent shows drop-down menu. Thank you for supporting SOF and public radio programming!

Transcripts are also available on the companion site for each individual program. Go to the main page of the show for which you'd like a transcript, and click on the "Transcript" link in the Program Details section.

How can I find a book mentioned on the show?
We compile a list of books mentioned during the show, or recommended by Krista, and publish it on the show's Web page. When available for purchase on Public Radio Book Source, we link directly to the tome title so that you can purchase it and contribute to public radio at the same time.

How can I find that great music being played during the show?
For every show, we compile a list of music that's used during the show and publish it on the show's Web page. To help our audience locate an actuality, each show's Web page contains a section entitled "Particulars" that, when possible, provides a time marker as to when an individual piece of music is being played. When available for purchase on Public Radio Music Source, we link directly to the album title so that you can purchase wonderful music and contribute to public radio at the same time. More recent shows also contain an "SOF Playlist." By clicking on this option, you can listen to full-length tracks of each musical segment in the radio program

Web audio (RealAudio, troubleshooting, alternative formats)
Why don't you offer programs in formats other than RealAudio?
We currently only allow RealAudio streaming from our Web site due to several factors: encoding resources, storage limitations, and dollar costs associated with them. Without the generous support of our parent organization, American Public Media, we would not be able to provide the technical infrastructure and funding necessary for our RealAudio service.

In addition, downloads of are available from Audible.com. We also offer free podcasts.

Can you help me with my RealAudio trouble?
Although our web producer does his best to address problems experienced by our audience, it's nearly impossible to diagnose problems by e-mail or over the phone. We recommend several avenues to pursue in diagnosing and solving the problem:

  1. Consult American Public Media's pages for listening to RealAudio;
  2. Talk to your friendly system administrator (many times this can be solved by designating the proper proxy settings); and/or
  3. Check out the RealPlayer customer support site. There you can read some helpful FAQs or call them for help.

Do I have to pay for the RealOne player?
NO! We strive to make audio of our programs available to the entire online public at no cost. The basic RealOne player that enables you to listen to our programs on our site is FREE. Download the most recent version of RealPlayer on this page.